At theFore we have developed a strategy for working out how you achieve that experience, using our (and other) services.
Our strategy is simple, tried, tested, and highly effective. Set goals, ACT© on those goals, and measure the benefits delivered.
It can sometimes be difficult to know which activities are crucial and which can be safely cut from a project, or left till later. ACT© solves this problem, by connecting the dots. Goals are broken into required outcomes, required outcomes are associated with activities that deliver them, activities are connected to the channels requiring action, and a timeline is drawn to show where and when these touchpoints need to be reviewed.
Our strategy can help you:
Although we work on many projects without implementing a strategic plan, having a strategy for UX engagement allows us to work with you more effectively. Our plan can easily be tailored to your own business needs - just ask us how.
If you want to know more about our strategic services, please contact us.
"With a very loyal customer base, getting the web right
is critical to ensure continued customer service and helping customers
migrate from book to web. The usability undertaken by Gary and his team
confirmed our overall development strategy and assisted us in identifying
modifications needed prior to re-launch."
Maureen Milne, Product Development Director, The
Bankers' Almanac
"...they have a unique and purposeful methodology that
applies to delivering useful and effective outcomes that increase online
engagement and throughput, and reduce user frustration. I would strongly
recommend that anyone looking to improve online results speak to Gary."
Adam Bateson, Business Development Manager, IBM