Image: Making the world easier to use

Who

A usability/user experience (UX) consultancy helping businesses understand the behaviours and wants of customers, employees and other end users of their products.

What

Reduce costs

Easier to use means improved employee efficiency, reduced error rates and reduced staff costs.

Increase revenue

Easier to navigate/purchase means improved traffic and conversion rates and improved customer relationships.

Where

theFore - Wollongong (see map)

Level 1
1 Burelli Street
Wollongong
NSW 2500

Phone: 02 4254 1071
Email: gary.bunker@thefore.com.au

Map of NSW: You can find us in Wollongong
  • StrategyEngage, measure & improve
  • ResearchMatch customer needs with their thought processes
  • DesignPrototype - don't waste budget building something that might not work
  • TestSee what works before it's built, see what's failing and why

the Blog

How to lose customers

It never ceases to amaze me how some businesses seem to throw roadblocks willy nilly between the potential customer and the sign-up moment.....

Don't trap the user

Imagine walking down the street. You see a shop, you're interested, and you walk in the door. Only you find another door just inside, and it's locked. You try the door in frustration - trapped!!!.....

UX is becoming UR

When I first started working in this industry back in 1997, we were a Usability company. Pretty much everyone we met asked what that actually meant, and we had to explain that we were about....

See all rants