In 2012 we were engaged by Charles Sturt University (CSU) to assist with an Information Architecture project. The project entailed improving the User Experience of information currently spread across three areas of two websites; the CSU website, and the NSW Police website. We were engaged to help improve the access to and the structure for that information. We worked closely with both CSU and NSW Police to research requirements, engaging with the organisations and both future and current students. We were able to identify a range of strategic improvements to be made to overcome current issues, and presented this back to the CSU / NSW Police teams in 2013. Major improvements are now under way internally.
What they said
"Engaged to conduct user experience research, The Fore worked with us to understand our needs and made the process from initial brief to recommendations very easy. Their approach was well structured and they communicated with us at every step along the way. Gary Bunker knows what he’s talking about and delivered a service on par with anybody else in the game in a most cost-effective way."
Peita Vincent | Manager, Communication (Media Relations and Advertising) | Charles Sturt University